The mission of the Public Information Officer (PIO) is to keep the citizens of Caddo Parish informed by maintaining consistent, accurate communication, serving as a liaison to media representatives, and promoting the positive accomplishments of Parish.
The PIO is responsible for providing accurate and timely information to citizens and media through the use of traditional communication tools (press releases, press conferences, media alerts, public service announcements, employee newsletters, brochures, photos, etc.). The PIO also serves as the voice for the Parish's social media pages and helps informs the public of Parish news and projects through social media engagement.
The PIO team is happy to assist journalists covering the Parish of Caddo. Please contact us for background information on particular stories, to arrange interviews with Parish staff, or for information on services and programs provided by the Parish.
Krystle B. Grindley
Public Information Officer
Public Information Requests
How to Make a Public Information Request
Public Information Requests should be directed to the Public Information Officer. Requests may be made in any manner (by phone, in writing, through email, etc.), but written requests are recommended. To make a public information request, please call, email or mail your request using the Public Information Officer's contact information above.
To expedite a written letter sent through the mail, you may also scan written letter and email it to email@example.com. Please be as specific as possible when making a request to ensure we are only seeking the precise information you need. Be sure to include all relevant contact information so that we can respond to the request and be able to contact someone in the event of a question.
Public information requests shall be honored in the most expeditious manner balancing the cost to the citizen with the schedule and knowledge of the parish employees. In most cases, where a small amount of information is requested, there is no cost and can usually be fulfilled through an e-mail response or phone call to the requesting party. When larger amounts of information are requested, the affected Department Head shall determine how many and which employees will be used to gather and reproduce the information and whether overtime is necessary to accomplish the request. When overtime is necessary, this cost shall be borne by the citizen requesting the information.
Public Information request fees must be paid in advance of any items produced. Prior to producing any item for which a fee is due, we will contact the requestor and advise them of the estimated price for the copies. Please reference Caddo Parish Municipal Code, Chapter 35. The fees, rates, or charges for the service, license, or permit provided for anywhere in this Code shall be in the amount shown in the schedules set out in this chapter. The presence of a fee, rate, or charge in this chapter without a requirement elsewhere in this Code that the fee, rate, or charge be paid, shall be construed as a requirement that the fee, rate, or charge be paid.